General Terms and Conditions of AromaPro

AromaPro provides classes, training and education in the field of Aromatherapy. General terms and conditions apply to all services.

1. Registration and payment

Registrations for training and education courses are via completion of the digital registration form. You will receive confirmation of registration and invoice by e-mail. Payment is made by online banking please mention the invoice number, course and start date. After registration, there is a 14-day reflection period. Upon receipt of payment, registration is final and you agree to the terms and conditions.

2. Cancel

If you cancel up to 14 days before the start of a class, course or training you will receive an 80% refund of your payment. No refunds will be made for cancellations after this. If a training cannot take place due to too few participants or other circumstances, your payment will be refunded. In case of cancellation of a (missed) training day due to illness or other circumstances, refund of course fees is not possible. An alternative date can be considered by mutual agreement.

3. Dropout teacher

In case of illness and/or failure of a teacher or coach, AromaPro will provide equivalent replacement if possible. If replacement proves to be impossible, AromaPro will notify the participant as soon as possible. AromaPro will in that case arrive at alternative dates as soon as possible. In case of illness and/or failure of a teacher/coach, the participant is not entitled to any compensation or damages. Additional costs for taking care of class days resulting from illness and/or failure of a teacher are at AromaPro’s expense. Failure of a teacher is not grounds for cancellation or refund at no charge.

4. Personal data

When registering for a training course, your personal data will be used to execute the agreement and to inform participant about future activities of AromaPro. If you do not want this, you can make this known via email.

5. Teaching Materials

Course materials provided during training or education may not be used other than for personal study. Participants are not permitted to use the course materials for commercial use or copy them for the benefit of third parties. Copyright and ownership belong to AromaPro and/or the guest lecturer. All assignments created by participants during class days are not copyrighted. If you wish to use text from this website, you may do so only if you do not alter the text and mention the author and the website.

6. Liability

AromaPro is not liable for any errors in the course materials. Also, AromaPro can never be held liable for the application of the course material by the course participant. AromaPro is not liable for damages, direct or indirect, of any kind, resulting from participation in an activity organized by AromaPro. Participation in classes is entirely at your own risk. Physical and psychological complaints should be made known to the instructor at all times. Based on this, for your protection, the teacher may decide to deny access to classes.

7. Material damage

Any damage, caused by a participant to material of AromaPro or material of other participants during an activity is always at the expense and responsibility of the participant. Damage caused by participants that arises to property or equipment that was hired by AromaPro during an activity will be recovered from the participant. AromaPro is also not liable for theft and/or loss of personal property during the courses it organizes.

8. Image capture

AromaPro reserves the right to make video and/or audio recordings during trainings and use them for its own promotional activities. By agreeing to these terms and conditions, you indicate that you are aware of and take responsibility for them. The making of video and/or sound recordings during a training course by course participants is only possible with the permission of the instructor and other participants.

9. Complaints and Disputes

In connection with our registration with the CRKBO, we are also required to include a complaints procedure.AromaPro is committed to providing you with the best possible service. Still, you may not be satisfied. Of course, you can then submit your complaints or comments to us. We will handle them in confidence and try to reach a solution in consultation with you.

Click here to read AromaPro’s complaint procedure.

10. Other

AromaPro reserves the right to make changes to the program and/or have one or more class days taught by another instructor. AromaPro sets the fees for all training activities. It has the right to change them at any time. Changes of this nature will be communicated via email and the website.

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