AromaPro provides lessons, training and education in the field of Aromatherapy. The general terms and conditions apply to all services.
1. Registration and payment
Registrations for training and education are done by filling in the digital registration form. You will receive a confirmation of registration and invoice by e-mail. Payment is made by online banking stating the invoice number, course and start date. After registration there is a cooling-off period of 14 days. After receipt of payment, the registration is final and you agree to the general terms and conditions.
If you cancel up to 14 days before the start of a lesson, course or training, you will receive 80% of your payment back. In case of cancellation after this, no refund of the payment will take place. If a training cannot take place due to too few participants or other circumstances, your payment will be refunded. In the event of cancellation of a (missed) training day due to illness or other circumstances, a refund of course fees is not possible. An alternative date can be considered in consultation.
3. Loss of teacher
In the event of illness and/or failure of a teacher or coach, AromaPro will provide an equivalent replacement if possible. If replacement proves not to be possible, AromaPro will inform the participant as soon as possible. In that case, AromaPro will provide alternative data as soon as possible. In the event of illness and/or failure of a teacher/coach, the participant is not entitled to (damage) compensation. Additional costs for the care of teaching days resulting from illness and/or absence of a teacher are at AromaPro. Failure of a teacher is not a reason for free cancellation or refund.
4. Personal data
When registering for a course, your personal data will be used to be able to execute the agreement and to inform the participant about future activities of AromaPro. If you do not want this, you can make this known by e-mail.
5. Teaching materials
The teaching materials provided during training or education may not be used other than for personal study. Participants are not allowed to use the teaching material for commercial use or to copy it for the benefit of third parties. The copyright and property rights rest with AromaPro and/or the guest teacher. All assignments made by participants during class days are not copyrighted. If you want to use texts from this website, you are only allowed to do so if you do not change the text and mention the author and the website.
AromaPro is not liable for any errors in the teaching material. AromaPro can also never be held liable for the application of the teaching material by the student. AromaPro is not liable for damage, direct or indirect, of whatever nature, as a result of participating in an activity organized by AromaPro. Participation in the lessons is entirely at your own risk. Physical and psychological complaints must be made known to the teacher at all times. Based on this, the teacher can decide to refuse access to the lessons for your own protection.
7. Material damage
Any damage caused by a participant to AromaPro material or material from other participants during an activity is always at the expense and responsibility of the participant. Damage caused by participants that arises to property or material hired by AromaPro during an activity will be recovered from the participant. AromaPro is also not liable for theft and/or loss of personal property during the courses it organizes.
8. Image Capture
AromaPro reserves the right to make image and/or sound recordings during training and to use these for its own promotional activities. By agreeing to these general terms and conditions you indicate that you are aware of this and that you take your own responsibility for this. Making video and/or sound recordings during a course by the student is only possible after permission from the teacher and other participants.
9. Complaints and Disputes
In connection with our registration with the CRKBO, we must also include a complaints procedure. AromaPro does everything it can to provide you with the best possible service. However, it may happen that you are not satisfied. Of course you can submit your complaints or comments to us. We will treat these in confidence and try to find a solution in consultation with you.
Click here. to read AromaPro's complaints procedure.
AromaPro reserves the right to make changes to the program and/or to have one or more teaching days provided by another teacher. AromaPro sets the rates for all training activities. It has the right to change these at any time. Changes of this nature will be communicated via email and the website.